Q1. Let’s start the interview now. Tell me something about yourself.
Q2. You indicated in the survey that you take vacations internationally. Tell me about a city or country you’ve visited. What was it like, and what were the people like?
Q3. What do you usually do when you travel abroad? Tell me about some activities you enjoy doing when visiting another country.
Q4. Tell me about your first trip abroad—when and where did you go, who did you travel with, and what did you do?
Q5. Tell me about your favorite piece of furniture in your home. Why do you like that piece of furniture?
Q6. Tell me about the furniture you had when you were a child. How is it different from the furniture you have now?
Q7. Have you ever had a problem with furniture? For example, it broke, got stained, or ripped? What was the problem and how did you handle the situation?
Q8. You indicated in the survey that you go to coffee shops. Tell me about a coffee shop you like to go to. What is special about that cafe or coffee shop?
Q9. Tell me about the last time you went to a coffee shop. Where did you go? Who did you go with? What did you do there?
Q10. Share a memorable experience you had at a coffee shop. What happened? How did you deal with the situation?
Q11. I’d like to give you a situation and ask you to act it out. You are planning to join a new gym. Call the gym, ask three or four questions about what they have available, and find out whether they meet your needs.
Q12. I’m sorry, but there’s a problem I need you to resolve. When you first visit the gym, it isn’t what you expected. Call the manager, tell them your concerns, and then ask for a full refund.
Q13. That’s the end of the situation. Staying healthy can be difficult. Tell me about a challenge you faced with your health. For example, tell me about a time when you tried to go on a diet or quit smoking.
Q14. How did people use phones five years ago? What phone functions and applications were available? What are some of the biggest changes in how people use their phones today?
Q15. There is a concern that young people spend too much time on their phones and are not developing face-to-face communication skills. What do most people in your country think about the way young people use their phones?